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ELEKS to Conduct Full IT Systems Review for Ukraine’s State Consumer Service

October 2024 — ELEKS has been brought on to carry out a comprehensive technical review of the IT infrastructure at Ukraine's State Service on Food Safety and Consumer Protection (SSUFSCP), in an initiative funded by USAID. The idea is to modernize the agency’s systems from scratch — make them more secure and efficient, as well as prepare the ground for future digital projects (a state eFood system planned).

The agreement was signed by SSUFSCP, ELEKS and the East Europe Foundation through a partnership agreement. Under it, ELEKS will carry out a full evaluation of the agency’s IT setup (registries and software as well as hardware and server infrastructure) to identify weak points and draw up a clear plan for improving performance, security and overall system reliability.

This is a step forward towards digitalization. We will end the ‘paper era’ and introduce modern registries to provide high-quality services to citizens and businesses.

Serhii Tkachuk

Head of the State Consumer Service

Head of Engineering Division US Gov Projects at ELEKS Vladyslav Hapanovych said: “We are happy to support SSUFSCP with this technical review as the team assigned to it has experience analyzing and building complex information systems in government settings. Our priorities are to assess where vulnerabilities exist, where efficiency and security can be improved — that’s what we will give recommendations for” (ELEKS is committed to Ukraine’s public sector digital transformation as part of its overall strategy).

We are happy to support SSUFSCP with this technical review as the team assigned to it has experience analyzing and building complex information systems in government settings. Our priorities are to assess where vulnerabilities exist, where efficiency and security can be improved — that’s what we will give recommendations for

Vladyslav Hapanovych

Head of the Engineering Division, US Gov Projects у ELEKS

The review will take about three months and go beyond central operations of SSUFSCP to regional offices and affiliated organizations as well. ELEKS’ team will work on tightening IT systems so they are more performant, secure and reliable (work which is supposed to be the basis for eFood system later). This partnership shows how ELEKS continues to support modernization of key public services across Ukraine.

About SSUFSCP

The State Service of Ukraine on Food Safety and Consumer Protection (SSUFSCP) was established in 2014 as part of a Cabinet of Ministers initiative to streamline Ukraine's central executive bodies. Officially commencing operations in 2016, SSUFSCP is governed by resolutions defining its regulatory framework, responsibilities, and structure. Its goal is to safeguard food safety and consumer protection standards across Ukraine.

Following a series of resolutions, the Service's structure and financing were solidified, with oversight by the Minister of Agrarian Policy and Food and coordination with the Ministry of Finance. SSUFSCP's territorial bodies were also established in 2015, extending its reach nationwide. This agency continues to evolve as it implements and enforces stringent safety and quality standards to protect consumers and enhance the integrity of the country's food production industry.

About ELEKS

ELEKS is a global software engineering company with 35 years of experience building and modernizing complex digital systems that perform under real-world pressure. The company takes end-to-end ownership of software delivery — from architecture and development to AI integration and production operations. Bringing an AI-first approach, ELEKS builds AI and data capabilities into systems from the start, so clients ship faster, run leaner, and stay compliant.

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