OpenAI and the UK Government announced earlier this year a new strategic partnership to grow the economy through AI and modernize public services — but it’s not just administrative work. It will touch everything from routine admin work through to (potentially) core delivery of public services over time.
We talked with Volodymyr Getmanskyi about what’s realistic to expect from this kind of partnership, where the real challenges are and what it takes to actually make AI work well inside government.
Background & experience:
- Over 15 years of practical experience in advanced data analysis and modelling. Currently manages a large AI team while providing presales and delivery support for complex AI implementations.
- Technical expertise encompasses the full spectrum of AI technologies relevant to government applications: NLP/AI agents for document/information processing and assistance, compliance check, computer vision for security and monitoring systems, AI-based RPA for process automation, and predictive modelling for policy planning and resource optimisation.
Can this partnership really move the needle on economic growth or is that overstating it?
Volodymyr: I’d think of “economic growth” less as one big transformation and more as a strategic direction made up of a lot of small wins adding up over time. Change looks like that inside large corporations with many departments — you start with narrower, contained improvements (automate procurement, optimize resource allocation, roll out service chatbots) then years pass before those separate pieces connect into something that is really an ecosystem and starts producing growth in a measurable sense. So realistically, early gains will show up as lower costs, throughput, support quality, predictability and overall value for people using these services not sudden leap.
Which government sectors will benefit most? And what would it actually take for AI to change education, defense, or justice — not just speed up paperwork?
Volodymyr: The sectors that move first are the ones where automation is already pretty safe and simple (fewer constraints, less risk if something goes wrong). That’s mostly task-level automation. Transformation — AI agent being a full teacher, for instance — is another thing entirely. Years of testing needed to work out failure rates and risk exposure before you even know that it will need one human checking it; and even then probably still needs one human checking it.
To speed that timeline up you’d need a few things: more rigorous way of evaluating AI agents (beyond surface metrics) — more math and causal analysis (e.g., ethical reasoning or internal decision making); the ability to run large-scale simulations with realistic behavioral models of how people actually act; new frameworks for how humans and AI work together (how much control stays with the human)?
What technical demands (security, compliance, data sovereignty) come with deploying AI at the government level that people should be thinking about?
Volodymyr: Government services start from a different baseline than commercial ones — people trust them more, so the stakes are higher. Security expectations aren’t fundamentally different in kind but need to be held to a noticeably higher standard. Then top that off with government platforms serving a much wider range of users than typical tech products (not just people comfortable with software or AI tools), so interface design and the agent’s ability to adapt to different users is not an afterthought but part of the requirements.
There’s been a lot of confusion — and public anxiety — over whether OpenAI will get access to government data. How should the UK think about protecting citizen data while still moving forward with AI adoption?
Volodymyr: The anxiety around sensitive data leaking usually comes from unanswered questions about internal security. Most foundation model providers will say — especially for paid tiers — that your data won’t be used for other things, but that’s a different promise than saying no data leaks ever (and honestly no one can guarantee that either because of human error or an unpatched vulnerability). That gap combined with vague policy language (“we may use your data for compliance purposes”) is where public anxiety tends to come from.
My feeling is that data sharing needs to be radically transparent — citizens should see what they’ve shared where it went and how it’s being used. At the same time, just like with any third-party or cloud service users are responsible for what they share so there’s a real case for building local safeguards (even something running on someone’s phone) that can flag when a request for data looks odd or when something probably shouldn’t be shared.
What would it take to stop AI making bias, misinformation or inequality in public services worse rather than better?
Volodymyr: First, you have to constrain what AI agents can do — behavior, data access and outputs that are structured enough to be checked and verified. Then there’s ongoing ethical monitoring with well-defined metrics (which goes back to what I said earlier), then, separately, governments need to invest in public AI literacy — people need to actually understand these risks for any of the other safeguards to work.
FAQs
Teachers will need digital literacy, data interpretation skills, and the ability to evaluate AI tools critically. Equally important will be soft skills such as adaptability, emotional intelligence, and the ability to guide students in the ethical and thoughtful use of AI.
Students should be active participants, giving feedback, co-creating learning experiences, and learning how to use AI responsibly. Their perspectives are key to building tools that are engaging, fair, and truly learner-centred.
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